Privacy
Privacy, data handling, and preference management
This page is Corteran’s general privacy notice for public-site visitors, borrowers, investors, and partners. More specific forms, eligibility flows, or diligence stages may still provide a more detailed layered notice at the point of collection.
Legal entity
Corteran
Public contact
hello@corteran.com
Complaints email
complaints@corteran.com
Support hours
Monday to Friday, 9:00-17:00
How information is handled
Privacy
What we may collect
We may collect information you submit through contact, precheck, upload, booking, consent, investor-eligibility, or partner-application flows, together with device data, source-page data, UTM tags, access logs, file metadata, and audit records.
Privacy
Why we use it
We use this information to run borrower-readiness workflows, manage documents, coordinate communication, review eligibility, screen investor or partner access, secure the platform, prevent misuse, analyse operations, maintain compliance records, and follow up where you have clearly requested or allowed that follow-up.
Privacy
Where information may also come from
In addition to information you submit directly, we may receive supporting information from brokers, introducers, professional advisers, identity-verification providers, payment or infrastructure vendors, and other third parties you authorise.
Privacy
When information may be shared
We share information only where reasonably necessary to provide the service, support operations, meet legal obligations, prevent fraud, or complete compliance review, and we try to keep that sharing to the minimum necessary scope.
Privacy
Cross-border processing and vendors
The platform may rely on cloud storage, analytics, communications, identity-verification, or AI vendors located outside your home country. Where a specific workflow involves identifiable cross-border disclosure, that workflow should provide a more specific notice or contractual document set.
Privacy
AI and automation
Corteran AI features and readiness outputs are used for organisation, triage support, and next-step guidance. They are not formal credit decisions, securities-offer determinations, or personalised investment advice. If a future workflow uses automation in a way that materially affects an individual, that workflow should explain it clearly.
Your choices and rights
Form notices, retention, and message boundaries
Related trust and legal pages
Privacy
Public disclosures
Review entity facts, public-layer boundaries, and where formal documents take over.
Privacy
Privacy governance
Review collection coverage, processor registers, retention posture, incident controls, and AI governance.
Privacy
Cookie policy
Review the current use of essential behavior, analytics opt-in, browser storage, and site cookies.
Privacy
Terms of use
Review the legal boundary and public-layer disclaimers.
Privacy
Consent center
Review and manage follow-up permission and consent history.
Privacy
Complaints and concerns
Start here when privacy, disclosure, or follow-up handling becomes contested.
Contact and privacy concerns
If you want to access, correct, or delete information, or raise a privacy concern, start through the contact path. Depending on jurisdiction, you may also have the right to complain to the relevant privacy or data-protection regulator.